Hardware VPN suddenly slow, even after replacement. Free software VPN speed is fast [closed]

Posted by Andrew on Server Fault See other posts from Server Fault or by Andrew
Published on 2012-11-16T16:18:48Z Indexed on 2012/11/16 17:02 UTC
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In our company we have two remote users, one in Northern California and one in Texas, that connect via VPN. We have a hardware SSL VPN unit, and suddenly this week they experienced massive slowdown, to the point of speedtesting at 0.5 mbps when it is normally 7-10mbps. We replaced the hardware sslvpn but that did not solve the problem. If I have them connect using a free VPN tool like TeamViewer, their speeds are back to normal. Does anyone have any idea why this could happen? We have not made any infrastructure changes so this was very out of the blue and I'm confused as to why even replacing the hardware vpn didn't fix it, if using free software works just fine.

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